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We respect the confidential nature of your personal
financial information and maintain policies and
procedures to protect your privacy.
Our Employees and Vendors
We maintain procedures limiting access to
your personal information. We permit only authorized
bank employees to obtain information about you and
your accounts. Information is restricted to employees
who have a business reason to know such information.
We also provide training to our employees about the
importance of protecting your personal information.
Every employee is subject to a Code of Conduct that
requires the confidential treatment of your personal
information. We also require third party vendors who
may have access to your information (for processing
purposes) to maintain the confidentiality of your
records and transactions.
Our Affiliates
We may release information we obtain about consumers
from third parties to companies with which we are related
by common ownership or affiliated by corporate control. We
will not disclose that information, however, if you notify us
that you do not want us to share such information
before the information is initially communicated. You can notify
us not to share such information by writing to us at
23901 Calabasas Road, Suite 1050; Calabasas, CA 91302-1542
or calling us at 800-515-1616.
We may share certain information about you with our affiliated
companies. We sometimes do this in order to cross-market goods
and services that we think you may want.
Third Parties
From time to time, we may share your name and
address (but not account or transaction information)
with third parties who wish to offer you their services.
If you do not want us to share information about you
with nonaffiliated companies for marketing purposes,
you can contact us at the address or phone number mentioned
above and ask us to remove your name from our third party
marketing list.
We may disclose information about your account or the transfers you make to third parties:
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Where it is necessary or helpful in verifying or completing a transaction
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In order to verify the existence and condition of your account for a third party, such as a credit bureau or a merchant with whom you are doing business
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To members of a network which accept your ATM card
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In order to comply with the law or a court or governmental order
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To a governmental authority, if we believe a crime may have been committed involving your account
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If you give us your permission
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If you are a business, in response to trade inquiries
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As permitted by law.
What You Can Do
While we have implemented policies and
procedures to protect your personal
information, it is important that you
also take steps to safeguard confidential
information. If you have an ATM card, do
not disclose or otherwise make your card
or personal identification number (PIN)
available to anyone. Do not write your
PIN on your card or keep it in the same
location as your card. Do not give out
personal information, such as your
mother's maiden name or your place of
birth, without a good reason. That
information may be used by others to
obtain additional information about you.
You should notify us immediately if you
believe someone has gained unauthorized
access to your account records or other
personal information in our possession.
Accuracy
We have adopted procedures that are designed
to keep your files complete, accurate and
up-to-date. If you believe our records are
incorrect, let us know as soon as possible.
Also, if you move or change your name, notify
each office where you maintain a banking
relationship regarding the change.
Changes
This Privacy Statement reflects our current
policy regarding the sharing of personal
information. We may change this policy from
time to time by posting a revised policy on
this website.
Questions
If you have any questions regarding this
Statement, please contact us at 800-515-1616.
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