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privacy statement


We respect the confidential nature of your personal financial information and maintain policies and procedures to protect your privacy.

Our Employees and Vendors

We maintain procedures limiting access to your personal information. We permit only authorized bank employees to obtain information about you and your accounts. Information is restricted to employees who have a business reason to know such information. We also provide training to our employees about the importance of protecting your personal information. Every employee is subject to a Code of Conduct that requires the confidential treatment of your personal information. We also require third party vendors who may have access to your information (for processing purposes) to maintain the confidentiality of your records and transactions.

Our Affiliates

We may release information we obtain about consumers from third parties to companies with which we are related by common ownership or affiliated by corporate control. We will not disclose that information, however, if you notify us that you do not want us to share such information before the information is initially communicated. You can notify us not to share such information by writing to us at 23901 Calabasas Road, Suite 1050; Calabasas, CA 91302-1542 or calling us at 800-515-1616.

We may share certain information about you with our affiliated companies. We sometimes do this in order to cross-market goods and services that we think you may want.

Third Parties

From time to time, we may share your name and address (but not account or transaction information) with third parties who wish to offer you their services. If you do not want us to share information about you with nonaffiliated companies for marketing purposes, you can contact us at the address or phone number mentioned above and ask us to remove your name from our third party marketing list.

We may disclose information about your account or the transfers you make to third parties:

  • Where it is necessary or helpful in verifying or completing a transaction

  • In order to verify the existence and condition of your account for a third party, such as a credit bureau or a merchant with whom you are doing business

  • To members of a network which accept your ATM card

  • In order to comply with the law or a court or governmental order

  • To a governmental authority, if we believe a crime may have been committed involving your account

  • If you give us your permission

  • If you are a business, in response to trade inquiries

  • As permitted by law.

What You Can Do

While we have implemented policies and procedures to protect your personal information, it is important that you also take steps to safeguard confidential information. If you have an ATM card, do not disclose or otherwise make your card or personal identification number (PIN) available to anyone. Do not write your PIN on your card or keep it in the same location as your card. Do not give out personal information, such as your mother's maiden name or your place of birth, without a good reason. That information may be used by others to obtain additional information about you. You should notify us immediately if you believe someone has gained unauthorized access to your account records or other personal information in our possession.

Accuracy

We have adopted procedures that are designed to keep your files complete, accurate and up-to-date. If you believe our records are incorrect, let us know as soon as possible. Also, if you move or change your name, notify each office where you maintain a banking relationship regarding the change.

Changes

This Privacy Statement reflects our current policy regarding the sharing of personal information. We may change this policy from time to time by posting a revised policy on this website.

Questions

If you have any questions regarding this Statement, please contact us at 800-515-1616.

 

 
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